Telehealth for Mental Health and Addiction Recovery in Florida
Telehealth has become an essential part of mental health and addiction recovery care in Florida. Virtual therapy sessions — including individual counseling, group therapy, psychiatric evaluations, and medication management — provide convenient access to licensed clinicians without barriers like travel, transportation, or rigid scheduling. For people in addiction recovery, telehealth supports continuity of care after completing treatment, reduces relapse risk through regular therapeutic contact, and makes it easier to access help during high-risk moments.
Does Your Insurance Cover Telehealth in Florida?
In 2019, Florida passed HB23, establishing formal practice standards for telehealth. While the law didn’t mandate telehealth coverage, it created a framework that has encouraged insurers to expand virtual care. Most major insurers in Florida now include telehealth in standard plans:
- Aetna: Most plans cover teletherapy at in-network rates comparable to in-person visits. View Aetna coverage details.
- Cigna: Virtual behavioral health coverage under most plan types. View Cigna coverage details.
- Humana: PPO and HMO plans generally include telehealth for behavioral health services. View Humana coverage details.
- Florida Blue: Expanded telehealth coverage through the New Directions network. View Florida Blue coverage details.
- UnitedHealthcare/Optum: Telehealth covered through Optum’s behavioral health network. View UHC/Optum coverage details.
Confirm your specific telehealth coverage by verifying your benefits using our free online tool or calling (561) 340-7269.
Telehealth Services at The Recovery Village at Baptist Health
Our telehealth services are provided by the same licensed clinicians who deliver in-person care, ensuring consistent quality and continuity:
Free, Confidential Helpline
Ready to take the next step toward recovery?
Our Recovery Advocates are available around the clock to answer your questions, verify your insurance, and help you find the right level of care — at no cost to you.
- Individual therapy sessions: One-on-one sessions with licensed counselors specializing in addiction, co-occurring mental health conditions, and trauma through a secure, HIPAA-compliant video platform.
- Group therapy sessions: Virtual group sessions connecting you with peers in recovery for mutual support, accountability, and shared learning on topics including relapse prevention and emotional regulation.
- Psychiatric evaluations and medication management: Virtual evaluations and ongoing medication management for depression, anxiety, PTSD, bipolar disorder, and other co-occurring conditions.
- Aftercare and relapse prevention: Virtual aftercare sessions for patients who have completed treatment, focusing on relapse prevention strategies, trigger identification, and long-term goal setting.
You need a device with a camera and microphone (smartphone, tablet, or computer) and a stable internet connection. Our platform is HIPAA-compliant.
When In-Person Care May Be More Appropriate
If you are experiencing active withdrawal symptoms, need medical detox, or require inpatient residential treatment, in-person care at our Palm Beach facility is the appropriate starting point. Telehealth is most effective for outpatient-level care and aftercare. Unsure which is right for you? Call (561) 340-7269. Learn about our inpatient program.
Frequently Asked Questions
Does insurance cover telehealth therapy in Florida?
Can I do outpatient rehab via telehealth?
Some outpatient components are available virtually, including individual counseling, group therapy, and medication management. Contact us to discuss whether telehealth is appropriate for your situation.
Is telehealth as effective as in-person therapy?
Research shows telehealth produces comparable outcomes for depression, anxiety, and substance use disorders at the outpatient level. Medical detox and inpatient treatment require in-person care.
